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At
Steeves & Rozema, we give our residents and their families the power
to contribute to their own personal care. We do this
by providing and encouraging opportunities for them to make choices,
thus enhancing their independence and ultimately, their
quality of life. The opportunities for participation include
Residents’ Council, Family Council, Resident Satisfaction Surveys, and
Care Conferences with team involvement.
Resident-centered
care guarantees that our residents and their families will experience
the following:
Involvement
Individuality
Respect
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To recognize past life
patterns of residents
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To respect their values
and beliefs
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To maintain resident
lifestyle
Teamwork
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To encourage communication
among departments
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To encourage communication
between shifts
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To look at the entire
24 hours in a day when planning care
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To consider the impact
on the resident when we make changes
Our
philosophy of resident-centered care is also of benefit to our staff
members. Employees appreciate the participative team
approach and the positive work environment. And satisfaction in the workplace translates into better care. The high level
of team interaction and the empowerment that employees have
ensure faster response and quick problem solving when it comes to the
quality of care delivered to our residents.
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