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Continuous Quality Improvement- Road to Excellence Program (CQI)

S&R Nursing Homes Ltd. is committed to the process of Continuous Quality Improvement with residents, their families, team members and the community. Quality Improvement is fundamental to our corporate culture. The Continuous Quality Improvement Program is a process that will monitor and review quality improvement activities in the home.

We have developed the Continuous Quality Improvement- Road to Excellence Program (CQI) which involves all levels of the organization: team members, supervisors, managers, corporate leaders and all service providers. The CQI Program involves each department and includes all team members in a multidisciplinary team approach, using problem solving techniques to improve processes. The CQI Program is a Quality Improvement plan to measure outcomes through structured participative observation, audits, accreditation, surveys, MOHLTC and industry regulations.

The CQI Program illustrates the following principles:

  1. Maintain optimal resident care and services through the auditing of established criteria and standards.

  2. Ensure appropriate indicators of performance are identified and monitored for all aspects of resident care and service.

  3. To monitor community health status and needs, establishing priorities for programs and services.

  4. Promotion of the philosophy of continuous quality improvement providing team members with the necessary knowledge and skills to implement the process.

  5. Promote the Mission, Vision and Values of the home.

  6. Ensure compliance with the LTCHA and regulations and other applicable legislation.  

To review our Quality Improvement Plan as submitted to the Ministry of Health and Long Term Care follow the link below.

Health Quality Ontario


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